Refund / Returns Policy
If you are not satisfied with the order you receive, please contact us by email firstname.lastname@example.org We will be happy to help make things right.
Sizing or Ill Fits
If you ordered the wrong size or your item does not fit properly, we will exchange it for you as a one time courtesy. For us to cover the cost we ask that you return the ill fit shirt to our corporate location by contacting email@example.com with your issue.
Damaged Item / Poor Quality Print
For the fastest resolution, please include a photograph demonstrating the poor quality of the print or the damaged area of the item and email to firstname.lastname@example.org. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
We will use this information to help you with your order, and eliminate errors in future printing.
You can request to cancel within 24 hours of your order. Once that time has passed we will have ordered in your shirt and began the printing process. After this point a cancellation will result in a 50% refund only.
Please do not send your purchase back to the manufacturer. We do not accept returns for a refund.
If an item is defective or damaged due to manufacturer error or if we ship you the wrong item, we will send a replacement to you. You must send pictures of the damaged or incorrect item.
If an order is lost in transit, we will replace it. You will be provided a tracking number and this is what we use to determine if an order has been lost in transit or delivered.
If you provide the wrong address, and your order is returned to us by the mail carrier, we can reship your order for a reshipping fee.
Refunds are offered on a limited, case by case basis. Most situations will be resolved with a replacement or store credit.